Shipping policy

Shipping Policy

Effective Date: May 20, 2025

Business Name: SHIDONII

Location: Sydney, New South Wales, Australia

Domestic Shipping (Within Australia)

We offer the following 100% Carbon neutral shipping options for deliveries within Australia:

Shipping Method Estimated Delivery Time
Standard 2–8 business days
Express 1–4 business days

Note: Delivery times are estimates and may vary based on location and carrier availability.

International Shipping

We are pleased to offer international shipping to over 220 destinations worldwide. Shipping rates and delivery times vary based on the destination country, parcel weight, and selected service.

Australia Post offers a couple international shipping options that we have available:

  • International Express: For fast delivery, with delivery times varying based on destination. Parcels can weigh up to 20kg, and tracking is included. 3 - 6 Business Days.

  • International Standard: For non-urgent parcels, with delivery times varying based on destination. Parcels can weigh up to 20kg, and tracking is included. 6 - 27 Business Days.

Please note that delivery times and costs may vary based on the destination country and service selected.

For a detailed breakdown of international shipping rates and delivery times, please refer to the Australia Post International Post Charges Easy Guide.

Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and delivery location.

Order Processing Time

Orders are processed within 2 business days. Orders placed after 4pm on weekdays or on weekends will be processed on the next business day.

Order Tracking

Once your order has been dispatched, you will receive an email with tracking information. Please allow up to 24 hours for tracking details to become active.

Shipping Restrictions

We do not ship to P.O. Boxes or Parcel Lockers. Please provide a valid residential or business address at checkout.

Returns & Damaged Items

For information on returns and handling of damaged items, please refer to our Return Policy.

To ensure timely delivery, please ensure that your address is accurately entered, including all necessary details such as street numbers, abbreviations, buildings, and apartment numbers. Please note that Shidonii and its subsidiaries are not liable for lost, stolen, incorrectly addressed, or misplaced packages. Once your package has been dispatched from our headquarters and is in the hands of the carrier, we relinquish control over its delivery. For further assistance, please contact the relevant ca.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: shidoniistudios@gmail.com

  • IG: @shidonii.ftp

Note: This policy is subject to change. Please review it periodically for updates.


shidoniistudios@gmail.com
@shidonii.ftp
21220503843